Learn how we collect, use, store and protect your personal data. Your privacy is our priority.
The data controller responsible for your personal data is:
Cezer
Algeria
cezer.fr
discord.gg/cezer
As the data controller, Cezer determines the purposes and means of processing your personal data and is responsible for ensuring compliance with applicable data protection laws. Cezer is a registered business declared in Algeria under the jurisdiction of the Algerian state.
As a hosting provider, we collect and process the following categories of personal data:
2.1 Account Information
| Data Type | Purpose | Required |
|---|---|---|
| Email Address | Account login, communications, notifications | Yes |
| Password (hashed) | Account security and authentication | Yes |
| Username | Account identification | Yes |
| Country | Tax calculation, legal compliance | Yes |
2.2 Payment Information
| Data Type | Purpose | Storage |
|---|---|---|
| Payment Method | Transaction processing | Processed by payment provider |
| Transaction History | Billing records, refund processing | Stored for legal requirements |
| Invoice Data | Accounting, tax compliance | 10 years (legal requirement) |
We do NOT store your full credit card numbers. All payment processing is handled by PCI-DSS compliant payment processors (Stripe, PayPal). We only store transaction references and the last 4 digits of your card for identification purposes.
2.3 Technical & Server Data
| Data Type | Purpose | Retention |
|---|---|---|
| IP Address | Security, abuse prevention, server access | 12 months |
| Server Logs | Troubleshooting, performance monitoring | 30 days |
| Device Information | Security, session management | Session duration |
| Browser/OS Type | Website optimization, compatibility | Anonymized after 30 days |
| Login History | Security monitoring, fraud detection | 12 months |
| Server Configuration | Service delivery | Duration of service |
2.4 Communication Data
| Data Type | Purpose | Retention |
|---|---|---|
| Support Tickets | Customer support, quality improvement | 3 years |
| Discord Messages | Support via Discord | Discord's policy |
| Email Correspondence | Support, legal records | 3 years |
2.5 Game Server Data
You are responsible for any personal data stored on your game server by players or third parties. You act as the data controller for such data and must ensure compliance with applicable data protection laws.
We process your personal data for the following purposes:
We process your personal data based on the following legal grounds:
| Legal Basis | Processing Activities |
|---|---|
| Contract Performance | Account creation, service delivery, payment processing, customer support |
| Legal Obligation | Tax compliance, invoicing records, fraud prevention, law enforcement requests |
| Legitimate Interests | Security measures, service improvement, abuse prevention, business analytics |
| Consent | Marketing emails, newsletter subscriptions, optional cookies |
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Data | Duration of account + 3 years | Contractual obligations, legal claims |
| Invoices & Financial Records | 10 years | Legal tax requirements |
| Server Data & Backups | 7 days after service termination | Grace period for data recovery |
| Server Logs | 30 days | Troubleshooting, security |
| IP Addresses & Login Logs | 12 months | Security, legal compliance |
| Support Tickets | 3 years | Service quality, dispute resolution |
| Cookie Data | Up to 12 months | Varies by cookie type |
After the retention period expires, your data will be securely deleted or anonymized.
We may share your personal data with the following categories of recipients:
6.1 Infrastructure Providers
OVH SAS
2 rue Kellermann, 59100 Roubaix, FranceNamecheap, Inc.
Phoenix, AZ, USA6.2 Payment Processors
6.3 Service Providers
6.4 Legal Authorities
We may disclose your data when required by law, court order, or to protect our legal rights.
All third-party service providers with access to personal data are bound by Data Processing Agreements (DPAs) ensuring compliance with applicable data protection standards and appropriate security measures.
Your personal data is primarily stored and processed on servers located in France (EU). However, some of our service providers may process data outside of Algeria.
When transferring data internationally, we ensure adequate protection through:
Our game servers are hosted by OVH in France, ensuring your server data is stored on secure, enterprise-grade infrastructure with high standards of data protection.
We implement appropriate technical and organizational measures to protect your personal data:
In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals without undue delay and take immediate measures to mitigate the breach.
We use cookies and similar technologies on our website. Below is an overview of the cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Session management, authentication, security (CSRF tokens) | Session / 24 hours |
| Preference Cookies | Remember your settings (language, theme) | 1 year |
| Analytics Cookies | Understand how visitors use our site (anonymized) | Up to 12 months |
Managing Cookies:
You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our website and services.
You have the following rights regarding your personal data:
You can request a copy of all personal data we hold about you. We will respond within 30 days.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data, subject to legal retention requirements.
You can request that we limit the processing of your data in certain circumstances.
You can request your data in a structured, commonly used, machine-readable format.
You can object to processing based on legitimate interests or for direct marketing purposes.
How to Exercise Your Rights:
To exercise any of these rights, please contact us via our Discord server or submit a request through your client area. We may need to verify your identity before processing your request.
Response Time: We will respond to your request within 30 days. In complex cases, this may be extended by an additional 60 days with prior notification.
Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16 without parental consent.
If you are between 13 and 16 years old, you may only use our services with the consent of a parent or guardian. The parent or guardian is responsible for monitoring the child's use of our services.
If we become aware that we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
When we make material changes:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
This Privacy Policy is governed by the laws of the People's Democratic Republic of Algeria. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Algeria.